Refund Policy
Effective Date: 24 February, 2026
At PlasmaSwift, we want you to be satisfied with your purchase. This Refund Policy explains when refunds may be requested.
1. Refund Window
Customers may request a refund within 14 days of the original purchase date.
Refund requests submitted within this 14-day period will be reviewed and processed accordingly.
2. How to Request a Refund
To request a refund, please contact:
Please include:
- The email address used for the purchase
- Your transaction or invoice information
- A brief explanation of the reason for the refund request
Providing this information helps us locate your purchase and process the request efficiently.
3. Refund Processing
Approved refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider or financial institution.
4. Contact
If you have any questions about this policy, please contact: